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Smart Retail IoT
Making IoT retail hardware “smart”
Development of an enterprise IoT security device management platform used by three of the five largest F500 electronics retailers.
The Challenge
A global leader in retail merchandising services, specializing in hardware security and displays, sought innovations that would expand their existing product into new services and markets. Their corporate initiative aimed to launch a new flagship software product to transform their hardware into a smart IoT device with a fully integrated software platform. They hypothesized this initiative would create massive value for their customers by providing real-time connected data insights for their customers; however, their internal hardware and firmware teams lacked expertise in application development.
The Solution
We worked with our client’s nascent software team to design and develop an integrated application platform and suite of customer facing applications that connected with our client’s low level IoT protocols managing millions of devices. This included a web application and firm integration core, mobile iPhone, iPad, Android Phone and tablet, as well as custom Linux applications.
Our Approach
We worked with our client on:
- Complex mobile UX and UI design to arrange, organize, and display states of millions of devices
- Backend architecture to scale and efficiently across thousands of stores
- Low latency, cross-platform messaging systems to handle time sensitive security data
- Integration with proprietary software protocols, firmware, and hardware
The results
We helped our client:
- Launch their primary go to market product line, used by 3 of the top 5 electronics retailers, through our developed mobile and web applications
- Improve shrinkage (theft) by over 80% across their enterprise retailers through our new mobile and Linux applications. These applications enabled employee access to electronic devices, saving the retailers millions of dollars annually which further strengthened relationships with our client
- Improve collaboration, communication, and effectiveness, between the business executives and in house software team by adopting SVI’s engagement structure and project methodology
Let's talk about how we can produce these results for you.
Let's talk about how we can produce these results for you.
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